Question 1:The webcam works normally at first, then turns off/goes to sleep mode after a time frame?

Answer:If the camera does not work, conceivable problems and suggested solutions：

1.The built-in camera microphone is not disabled, please try to disable the built-in webcam and microphone in the device manager.

2.The USB interface is loose, please change to another interface to see if it works.

3.Other webcams you have used before installed drivers in the device, the driver conflicts with our driver, you want to delete the used COM port in your computer.

To disable built-in camera and microphone:Please check “My Computer” –> “Management” –> “Device Manager” –> “Sound, Video and Game Controllers” ,and disable the built-in Camera and microphone equipment.

To delete the used COM port in your computer:Click “Start”, select “Run”, then type cmd and press Enter.input “set devmgr_show_nonpresent_devices=1” in the dialog box and press Enter. Then input”start devmgmt.msc”Open the Device Manager, select “Show Hidden Devices” in the “View” menu, expand the USB related drivers, and select the uninstallation that is not needed.

Question 2:Does the webcam have a Speaker?Will the mic pick up the speakers and create interference or do i need headphones?

Answer:The USB cameras currently on the market wouldn’t have speakers, but this one will run well with pc speaker or other external speaker,so yes, earphones or speakers are needed to play the sound.

Question 3:Does it allow to zoom in and out? Is it conceivable to adjust the settings?

Answer:It has fixed regular 60cm focal length,so it is not able to zoom in/out,the ideal use distance is 60cm.